LifeSpring Home Nutrition

At LifeSpring Home Nutrition, we aim to address the global healthcare crisis by providing healthy, Medically Tailored Meals (MTM) with convenient home delivery at affordable prices.

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Data Security

Many people hesitate to share their personal information online due to legitimate concerns about data security. According to the Federal Trade Commission (FTC), “Many companies keep sensitive personal information about customers or employees in their files or on their network.” LifeSpring Home Nutrition prioritizes client care and data security by avoiding unnecessary client data and ensuring any information gathered is kept safe and confidential. 

What Is Data Security?

Data security involves taking measures to protect digital records. Many companies store sensitive client data on computers to make it easier for clients to sign up for services online. Older adults often share personal information to sign up for helpful or convenient services. Studies have shown that “[i]n 2019, 91 percent of American adults 65+ owned a mobile phone and 53 percent owned a smartphone.” The number of elderly individuals using digital technology and sharing their information online will continue to increase. Data security is essential to ensure vulnerable individuals remain protected. Companies are responsible for ensuring the safety of clients who share personal information through their sites or services. 

Keeping data secure reduces the risk of people experiencing the following: 

  • Identity or monetary theft
  • Fraud 
  • Cybercrimes 

LifeSpring Home Nutrition does not require social security numbers or other sensitive information that may put vulnerable individuals at risk. Clients only share information necessary to deliver their meals, including a drop-off address. The information clients provide is never shared outside the company and is only used to deliver products and provide essential services. 

Protecting Client Information in a Digital World

Staying protected from digital threats starts with keeping personal information like social security numbers safe. LifeSpring Home Nutrition will never ask for a client’s social security number, reducing the risk of identity theft or fraud. 

People protect their personal information by doing the following: 

  • Educating themselves about digital threats 
  • Verifying if companies share data with third parties 
  • Using two-factor authentication and other security measures to protect private data 

In most cases, data breaches are accidental and caused by human error. According to the National Institute of Standards and Technology (NIST), “22% of breaches in 2019 were due to simple human error — things like an email being sent to the wrong person or an employee accidentally revealing their login credentials.” People reduce the risk of accidental data breaches and other security issues by being mindful of how much personal information is shared. LifeSpring Home Nutrition purposefully limits the amount of client information gathered to protect individuals.

How Does LifeSpring Home Nutrition Ensure Data Security?

Every staff member plays a role in ensuring data remains confidential and secure. Each department and employee follows strict security policies and procedures in day-to-day work tasks to protect client data. In addition, any information moved online between healthcare providers and LifeSpring Home Nutrition is encrypted and shared using secure software. 

LifeSpring Home Nutrition keeps client data safe by doing the following: 

  • Not asking for social security numbers or other sensitive information
  • Not sharing client data with third parties 
  • Packaging, cooking, and delivering meals in-house to avoid sharing client information with contractors or outside companies

Sensitive client information is never transmitted to other companies or partners. Instead, LifeSpring Home Nutrition keeps everything contained and in-house.

Keeping Client Data Secure By Limiting Access to Specific Employees

Access to client data is severely restricted to ensure only authorized people have access to medical data and other sensitive client information. For example, drivers only have access to drop-off routes and locations. Delivery drivers can complete their daily tasks without knowing what medical conditions impact a client’s diet. The packages they deliver have no client name or address listed. Instead, the labels identify the package as being from LifeSpring Home Nutrition. 

Limiting access to secure data does the following: 

  • Ensures HIPAA compliance
  • Reduces the risk of human error causing security breaches 
  • Ensures only qualified individuals access protected client information 
  • Enhances overall data privacy 

Data security safeguards sensitive medical records from unauthorized access. Limiting how data is stored and who has permission to access it reduces risks and keeps client information secure. 

Who Has Access to LifeSpring Home Nutrition Records?

Client records are kept digitally secured, and the only people who have access to complete client files are individuals who have authorization from the client to view that information. Registered dieticians (RDs) are the individuals most likely to have access to complete client files due to the comprehensive nature of nutritional counseling and meal planning. Other staff members do not require that information and do not have access to complete client files. LifeSpring Home Nutrition takes client security and safety seriously and takes all the necessary steps to protect client information.

How Can Elderly Individuals Protect Their Privacy and Data Security?

Elderly individuals have the highest risk of experiencing fraud or theft. Scammers often target older adults. Understanding the dangers and how to protect private data reduces fraud. Being taken advantage of by scammers or other individuals significantly impacts the mental health and overall well-being of older adults. According to the International Journal of Environmental Research and Public Health, “Aside from economic consequences, fraud has been shown to have psychological effects, cause mental and physical health problems, damage a person’s reputation, and produce positive and negative behavior changes.” LifeSpring Home Nutrition protects client health and safety by ensuring all client data remains secure. 

Elderly individuals can protect their privacy and data by only sharing information through secured channels and verifying the identity of any individual requesting personal information. LifeSpring Home Nutrition will never request social security numbers or other sensitive identifying information. 

Data security protects personal information shared or stored on the computer. LifeSpring Home Nutrition uses best practices when accessing and securing client information to ensure client data remains safe and confidential. To learn more about our services, contact our office today at (800) 798-5767.

Hannah HKHannah HK
05:05 30 Apr 24
I cannot enough express my gratitude for your help and the fact that you respected my selective religious food choices, you delivered frozen clean simple disposable boxes of mostly ready to go meals , sealed, sanitary, cold in big insulated bags. Thank you truly !
S MawS Maw
23:51 05 Apr 24
I had a catastrophic event requiring a long hospital stay and at discharge my HMO offered Lifespring meal services. Initially, I was offered a puree diet and then as I improved a regular diet. Staff were kind, patient, and their supervisor, Christina was extremely accommodating. This is an amazing company who goes the extra mile to ensure patients receive their meals promptly. The food is delicious with a variety of meals. I would highly recommend Lifespring.
J GrantJ Grant
19:39 24 Mar 24
Lora “LaLa” BenderLora “LaLa” Bender
00:09 08 Apr 23
My food.
M MaithalouniM Maithalouni
16:57 23 Mar 23
Balanced meals excellent customer service. Thank you
I've been receiving Lifespring meals for the past several years. I find them to be fresh, convenient, and delicious! The meals are both balanced and nutritious, and, because they are prepared fresh, and then flash frozen; all one needs is a microwave! Delivery is prompt and courteous, and if ever you want to make a change, the friendly office staff is available by phone. Thank you, Lifespring! 🤗😘
Garth ShipGarth Ship
03:04 04 Dec 20
Christina totally went above and beyond for me with excellent service.Delivered right on time to my door by the friendly driver. The meals are delicious and have definitely lifted my spirits through these troubled times. Thank you Lifespring for great service and the delicious meals you provide.
Leticia nicole AvelinoLeticia nicole Avelino
18:04 17 Mar 20
They have been a blessing to my grandmother for a low sodium diet, got her back on track and portions are perfect!
Samantha PerezSamantha Perez
19:36 27 Jun 19
I am very happy with the service provided and options for my elderly family member. Taste and quality earn a 5 star review.